
Why it matters
● 70% of wealth transfers fail, usually because families fail to communicate
● When families don’t discuss end-of-life wishes, strangers make those decisions instead
● 97% of people think it’s important to put end-of-life wishes in writing, but only 37% have actually done so
● End-of-life wishes are carried out only if those wishes are documented — and family members know where to find them
● Research shows that more than 60% of people who have not discussed end-of-life wishes are waiting for a family member to start the conversation